Our platform tells you what your employees really think of IT
and what you can do to
transform them from last resort to celebrated resource
For employees and executives
the experience of interacting with IT is frustrating
• empathetic tech consultants
• clear communicators with seamless resolutions
• partners in the business
efficiency driven interactions •
counter-intuitive processes and solutions •
a necessary evil •
“QSTAC provides strategic insights into service delivery
to help transform IT from a 'necessary evil'
into an essential business partner”
Ask your employees and end-users the right questions
Know what your employees really think of IT
Turn your actionable feedback into a unified strategy
Align your teams to deliver an employee-centric experience
"I had a gut feeling there were gaps in our service delivery,
but didn't know exactly what they were or how to fix them...
After 10 minutes diving into our QSTAC readout,
I understood our customer's experience with IT better than I ever had before"
"There really isn't a great way for IT to measure and improve support services
based on customer-centeric metrics today...
QSTAC is essentially automated continual service improvement,
like CSI in a box that actually works."